A Front Desk Agent is the first point of interaction for guests at a lodging establishment. They are responsible for offering excellent customer care, managing check-ins and check-outs, and tackling guest requests. Moreover, they often conduct tasks such as answering phone calls, reserving rooms, and providing information about the property and it
A Receptionist is the primary point of contact for guests at a lodging establishment. They are responsible for delivering excellent customer support, managing check-ins and check-outs, and resolving guest concerns. Additionally, they often conduct tasks such as taking phone calls, scheduling rooms, and providing facts about the hotel and its ameni
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